Contact the provider over the phone if you cannot find one or visit a local store for assistance. Prepaid accounts: Contact Customer Service to obtain the PUK. Before proceeding, do one of the following depending on your type of service: Standard Service accounts: Obtain the PUK via the My Verizon website. Log into your online account and check for a PUK code option. The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card. The SIM card unlock process is roughly the same for other providers such as MetroPCS, Cricket Wireless, Virgin Mobile etc. When you get valid code and enter it, your phone will be unlocked permanently. If you are no longer a Sprint customer but have paid off your device, unlock your SIM card by calling Sprint's support number or going to a local Sprint store. When you use a SIM card from another carrier, it will usually asks you to enter a SIM network Unlock PIN Code.
Some unlock services will require you to enter your phones model (e.g., 'ZTE Axon') as well. Public Mobile doesnt sell phones so they cant help you with. Enter your phones IMEI code into the 'IMEI' field when prompted. To get the PUK code for your Sprint phone online log into your Sprint account and click “Get My PIN1/PUK1 Unlock Code." Open the "Phone" app on your device to access the dialer, and then type in your PUK code. Rudy91If it is just a network unlock PIN you need to contact the provider who issued the phone. Sprint offers SIM card unlock services both online and via its 88 number. Visit your local AT&T store to get the SIM card unlocked as an alternative to using the online process. If your device is not currently displaying “Enter PUK,” press “* 05” and then type in the PUK code. Click “Get Your PIN Unlock Key (PUK).” Launch the "Phone" app on your device, type this PUK number into your locked SIM card Android or iPhone device and then tap “OK/Yes” to unlock the SIM card. Log into your AT&T wireless account and navigate to “My Wireless” followed by “My Devices & Features” and then click on the SIM card locked device. The process to unlock an AT&T SIM card is similar to Verizon’s.
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